Airtel Uganda Managing Director, manoj murali (C), David Birungi, (L) Manager Public Relations & Corporate Communications at Airtel Uganda and Airtel Uganda’s Head of Data, Devices, and New product development, Joweria Nabakka ( R) during the launch of eSIM (embedded SIM) – a digital SIM that enables customers to access the same functionality as someone using a physical SIM at Airtel Uganda Offices at Clement Hill, today 12th May 2023
Kampala, May 12th, 2023: Airtel Uganda, a leading provider of telecommunications in Uganda, has today announced the launch of eSIM (embedded SIM) – a digital SIM that enables customers to access the same functionality as someone using a physical SIM.
The eSIM offers several benefits over the traditional SIM cards as it is quick and simple to set up online, it is planet-friendly (plastic free/zero carbon emission), and provides an easy extra line as you can use two numbers without needing two phones/handsets, You no longer need to fear damaging or losing your SIM card and If you are a frequent traveler, you will find the eSIM very convenient for switching network operators at a much easier rate.
“With the introduction of eSIM in Uganda, Airtel continues to stay ahead of the curve where innovation is concerned by giving customers much convenience and flexibility while championing technological advancement and creating innovative platforms and opportunities that will make life simple,” said Airtel Uganda Managing Director, manoj murali during the launch.
How to activate an eSIM: The eSIM service is now available on the Airtel network and customers who wish to switch their current physical SIM cards to eSIM will need to ensure they have a compatible device by dialing *#06#, obtain the required QR code and be guided through a SIM Swap process by some Airtel service personnel.
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“Customer expectations are changing, and we are confident that our customers will quickly move to our eSIM for what it delivers. Mobile users reward digital convenience therefore as a business we shall continue enabling digital transformation to deliver the full customer experience,” said Airtel Uganda’s Head of Data, Devices, and New product development, Joweria Nabakka.
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To get an eSIM, visit any Airtel shop and our team will walk you through the process of setting up your eSIM using the QR code.
Airtel Uganda continues to introduce exciting new products and services for its customers, ensuring seamless and affordable services to all.
Airtel Africa is a leading provider of telecommunications and mobile money services, with a presence in 14 countries in Africa, primarily in East Africa and Central and West Africa.
Airtel Africa offers an integrated suite of telecommunications solutions to its subscribers, including mobile voice and data services as well as mobile money services both nationally and internationally.
The Group aims to continue providing a simple and intuitive customer experience through streamlined customer journeys.