Equity Bank Ugand Leading in convenience and security in the digital banking Era

The global scenery is undergoing a significant shift towards digital banking, with an ever-growing number of customers embracing its offerings of convenience, speed, and efficiency. With just a few taps on your smartphone or clicks on your computer, you can open accounts, transfer funds, pay bills, and much more, all from the comfort of your own home or office or on the go.

Equity Bank Uganda has been at the forefront of innovation to ensure that it provides customers with tailored solutions that simplify lifestyles and meet their needs. The Bank’s journey in digital banking has been nothing short of remarkable, as exemplified by the its services.

This reflects the growing demand for digital services. However, as more people adopt digital banking, it is crucial for customers to remain vigilant and protect themselves from fraudsters who use social engineering tactics to deceive unsuspecting individuals.

Equity bank leads in campaign to Safeguarding Yourself and Your Money in the Digital Age

To ensure the safety of your personal information and banking transactions, follow these guidelines:

Equity Bank Uganda advises customers to protect their PINs and personal banking information, use strong passwords, and be wary of suspicious calls and SMS messages. The bank’s official communication number is 0312 327 000, and SMS messages will have an “EQUITY-UG” sender ID.

You should never share your PIN, OTP, or account details with anyone, especially via social media or WhatsApp, as the bank does not have a WhatsApp number.

Report any suspicious activity to the bank immediately and confirm official channels by looking for their verified blue tick on social media.

For Your Protection:

Keep Your PIN and Passwords Secret:

Never share your PIN, OTP (One-Time Password), or other banking details with anyone, even if they claim to be from Equity Bank.

Recognize Official Communication:

Phone: Only call numbers beginning with 0312 327 000 and be suspicious of anyone asking for your code or PIN.

SMS: All official messages from Equity Bank will come with the sender ID “EQUITY-UG”.

Be Wary of Scams:

Social Media: Never engage with fake social media accounts that lack the official verified badge (blue checkmark) or ask for your banking details. Equity Bank’s official handle is @UgEquityBank on X.

WhatsApp: Equity Bank does not have a WhatsApp number. Be cautious of any numbers claiming to be them.

Secure Your Devices:

Do not save your PIN or banking details on your phone.

Report Suspicious Activity:

If you receive suspicious calls or messages, terminate the call/message immediately and report the number to Equity Bank Uganda.

Verify Information:

Double-check information with the bank through official channels before making any decisions.

When to Contact the Bank:

If you lose your mobile phone or ATM card, contact the bank immediately to block them.

Report any suspected suspicious activity to the bank for immediate action.

Reach out to the bank for support if you are unsure about any communication or transaction request.