Exclusive Interview: Exploring dfcu Bank’s Mobi Loan with Gloria Kunihira Mujuni
To help customers access quick cash conveniently, dfcu Bank introduced the Mobi Loan, a fully digital solution designed to provide financial relief in urgent situations. We sat down with Gloria Kunihira Mujuni, Head of Retail Products at dfcu Bank, to discuss this innovative product, its features, and how it benefits customers.
Q: What exactly is the dfcu Mobi Loan, and why was it introduced?
Gloria Kunihira Mujuni: The dfcu Mobi Loan is a quick, digital loan facility that allows customers to access funds instantly without visiting a bank branch or submitting paperwork. We understand that financial emergencies arise unexpectedly—whether it’s covering a medical bill, restocking a business, or handling an urgent personal expense.
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Our goal with the Mobi Loan is to provide a seamless, stress-free way for our customers to get cash when they need it most.
Q: How does one apply for a Mobi Loan?
The process is simple. If you are a dfcu Bank customer, you can apply for a Mobi Loan through the dfcu QuickApp (available on Google Play Store and Apple Store) or by dialling USSD *240#. Within minutes, your loan request will be processed, and the money will be credited to your dfcu account.
For non-customers, opening a dfcu Bank account is the first step to becoming eligible.
Q: What makes the Mobi Loan’s multiple drawdowns feature special?
Unlike traditional loans, which require you to take out the full amount in one go, our multiple drawdowns feature allows customers to withdraw funds in portions within their pre-approved loan limit.
For example, let’s say you qualify for Ugx 2 million, but today you only need Shs Ugx 500,000. You can borrow just that amount and still have access to Ugx 1.5 million for later use in the same month. This feature gives customers greater flexibility to access credit as their needs arise, without having to first pay off the initial amount.
Q: Who qualifies for a Mobi Loan, and how is the limit determined?
The Mobi Loan is available to all dfcu Bank customers with an active transaction history for 6 months & good credit history. Your borrowing limit is based on your account activity—the more you transact, the higher your potential loan limit.
Currently, customers can access loans ranging from as little as Ugx 30,000 to a maximum of Ugx 2,000,000/-.
Q: What interest rates should customers expect?
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