A conversation with William Kayongo, Head of Enterprise Banking at dfcu Bank.

In Uganda’s fast-moving economy, access to affordable credit remains a major challenge, especially for individuals and SMEs operating in the informal sector. dfcu Bank is addressing this gap through the dfcu Mobi Loan, a digital, collateral-free loan product designed to offer instant access to funds.
Currently running under the #SumululaBusiness campaign, MobiLoan is helping redefine what access to credit looks like in real time. We spoke with William Kayongo, dfcu’s Head of Enterprise Banking, to learn how the product is creating real impact.
Q: What is MobiLoan, and what does #SumululaLife mean for customers?
Kayongo: The dfcu SME Mobi Loan is an instant, unsecured loan accessed via *240# or the dfcu Quick App. It provides up to UGX 5 million for SMEs, with a 30-day repayment period, no collateral, no paperwork.
#SumululaBusiness is our call to action. “Sumulula” means to release and that’s what we are doing: freeing customers from credit bottlenecks so they can take control of urgent needs such as purchase of business stock and meeting operational costs.
Q: What makes dfcu’s SME Mobi Loan different from other digital loans?
Kayongo: Several things:
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Separate limits for individuals and SMEs based on real financial needs.
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It allows one to access money more than once.
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No collateral – we assess eligibility through transaction history and account behaviour.
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Available to both smartphone and feature phone users.
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It’s built for inclusion, but with responsibility at its core.
Q: Who qualifies?
Kayongo: Existing dfcu customers with at least six months of active account use. We assess regular inflows, responsible usage, and especially for SMEs, business turnover and transaction patterns.
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